January 2016 - last edited January 2016 by crinrict
i have just had a new Macbook Air for christmas, i downloaded origin and brought sims 4 for it. it worked fine for about a week. i just tried opening the sims 4 to play it and it doesn't even get to the loading screen before it shuts back off a tab then follows saying its sending a report to apple. how do i sort this out and actually continue to play my game?
January 2016 - last edited January 2016
Hello @katiealicexx! Here are some troubleshooting options for you to try:
Let me know if any of these solutions help!