[MAC] Major Graphic Issues [ Edited ]

[wiseowlerowe]

Hi there. Up until a few weeks ago my game was working fine. Now whenever I load up the game I can only see the bottom left fourth of the screen (see image below). The rest is black. Happened after an Origin update (I think) in November. Help! 

I have a Macbook Pro 15" w/ Retina Display. Intel i7 Processor. 16GBs of RAM. Running El Capitan 10.11.1 but I don't think that's the issue in this case.

I have all the expansion, game and stuff packs installed.

[Bluebellflora · Accepted solution]

@wiseowlerowe

Can you go into Documents > Electronic Arts > The Sims 4 and drag the Options.ini file to the Trash. Try and load your game again.

[Bluebellflora · Accepted solution]

@wiseowlerowe

Can you go into Documents > Electronic Arts > The Sims 4 and drag the Options.ini file to the Trash. Try and load your game again.

[wiseowlerowe]

That seems to have done the trick! Thank you so much!

[Bluebellflora]

@wiseowlerowe

Great It will have restored your graphics settings back to default.