Help us improve Answers HQ! Take Survey No, Thanks

Lot floors wont load in, and big glitch black wall in screen.(Also crashes)[MAC]

by onesty123
Reply

Original Post

Lot floors wont load in, and big glitch black wall in screen.(Also crashes)[MAC]

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.70.84.1220
What expansions, game packs, and stuff packs do you have installed? EXPANSION PACKS: All expansion packs GAME PACKS: magic realm, Strangerville, parenthood, Spa day STUFF PACKS: Paranormal, Nitty stuff, tiny living, laundry day, Toddler stuff, Bowling night stuff
Steps: How can we find the bug ourselves? Load in a household, and look at the lots. The floor will not be there or will be gray and items in the house don't load.
What happens when the bug occurs? Game crashes, or when your playing you cant see the floor, and a big black glitch wall blocks screen.
What do you expect to see? I hope to be able to see the floor when the bug is fixed.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8aa26fdf036513726018bb7a</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2021-02-02 02:41:32</createtime><buildsignature>Local.Unknown.Unknown.1.70.84.1220-1.200.000.485.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x7997</categoryid><stack> 0x7997 0x7399 0x10ee10d 0x10ce507 0x1a8be79 0x1a8ba38 0xe011f0 0xfb17f5 0xe071c2 0x3c35 0x28e2 0x28c1 0xbf2ea 0x9e7f9 0x9e35f 0x9de47 0x82bea 0x81e3e 0x2fabd 0x2f6f4 0x2f579 0x41039 0x3f880 0x3158e</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 97.82<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0xbe7da869<br />Origin Version: 10,5,91,46291<br />Modded: True<br />SystemInfo: Mac OS X Version 10.15.6 (Build 19G73) GPU: AMD Radeon Pro 5300M macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7fff67a09000,'libobjc.A.dylib' 0x7fff67a09000,'libobjc.A.dylib' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x10c8b9000,'The Sims 4' 0x7fff3132c000,'Foundation' 0x7fff2ec6f000,'CoreFoundation' 0x7fff2ec6f000,'CoreFoundation' 0x7fff2ec6f000,'CoreFoundation' 0x7fff2ec6f000,'CoreFoundation' 0x7fff2ec6f000,'CoreFoundation' 0x7fff2d8ee000,'HIToolbox' 0x7fff2d8ee000,'HIToolbox' 0x7fff2d8ee000,'HIToolbox' 0x7fff2bf22000,'AppKit' 0x7fff2bf22000,'AppKit' 0x7fff2bf22000,'AppKit'(/baseaddr)</contextdata></report>

Message 1 of 2 (182 Views)

Re: Lot floors wont load in, and big glitch black wall in screen.(Also crashes)[

@onesty123 

 

Do you have the 16" MacBook Pro? Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 2 (136 Views)
Twitter Stream