August 2020 - last edited August 2020
I started experiencing crashes after July 30 (the most recent save I have). There were no changes to what packs I owned or what mods I had installed. Initially during this time, I experienced a constant 404 error with My Game Library/the Sims 4 page, so I could not attempt to update or repair my game. I did a deep clean (deleting all relevant system folders) to uninstall Origin, then restarted my computer, and reinstalled Origin. Game Library worked so I updated my game, then repaired it for good measure yet still experienced crashing.
Specs:
Crashing always happens:
Crashing sometimes happens:
I have tried:
I'm having trouble attaching my lastCrash files, so here is a pastebin. If any additional information is needed, please let me know.
Any help is appreciated. I just want to get back to building houses ):
Thanks!
August 2020
August 2020 - last edited August 2020
I tried playing on a new user account and got it to work, so I tried testing a few more things.
Using my normal user account, I went to my legacy edition folder and deleted all the files (Config, UserSetting, Options, etc) except for my saves and tray folder. After some trial and error (the crashing came back), I realized the issue was with the Options file. I had tried to turn off Laptop Mode to combat the blonde streaks in some CC hairs and that seemed to be the main culprit. In order to get it working again, I have to delete the Options file and not just try to turn Laptop Mode back on otherwise it won't work.
I've been play-testing for a few days and I still occasionally get crashing upon launch even with Laptop Mode on and no settings changes in between sessions, but deleting the Options file again seems to help. I'm not sure if that really counts as a solution since the crashing can still happen, but it's at least a good enough fix to keep the game playable for now.
August 2020
Trashing the Options.ini file forces the game to launch the default settings it thinks are best for your Mac. Which Mac do you have? Could you provide all the info asked for here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...