Last UI Exception related to relationship panel(?)

[mgonzcello]

I keep getting a last ui exception since the November update.  It seems to be related to the relationship panel/the new relationship system.  It doesn't seem to affect my game much at all, except the relationship panel seems to be missing sims' relationship statuses with other sims (e.g. spouse, boyfriend/girlfriend)  I use mods and cc and, to my knowledge, I have the latest versions of them all.  I use two UI specific mods and the issue persisted when I removed them from my game.  I have TMex's better exceptions mod but it isn't generating any info about this le.  Not a huge deal... just thought I'd see if anyone could decipher what the issue might be.

Here's the LE:

Spoiler

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>515bff5d59e258995faf1b51</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-13 23:50:14</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><categoryid>(AS)olympus.objects::RelationshipInfo</categoryid><desyncid>515bff5d59e258995faf1b51</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.objects::RelationshipInfo/GetKnowledgeForTraitsOfType()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateTraitsDataFeed()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateDataAndReposition()&#13;&#10; at olympus.core.tooltip::TooltipBase/SetData()&#13;&#10; at olympus.core.tooltip::TooltipObject/ShowTooltip()&#13;&#10; at olympus.core.tooltip::TooltipObject/HandleEvent()&#13;&#10;rtim=8789&#13;&#10;Client Session Time: 17.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,87,45080&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>515bff5d59e258995faf1b51</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-13 23:50:16</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><categoryid>(AS)olympus.objects::RelationshipInfo</categoryid><desyncid>515bff5d59e258995faf1b51</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.objects::RelationshipInfo/GetKnowledgeForTraitsOfType()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateTraitsDataFeed()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateDataAndReposition()&#13;&#10; at olympus.core.tooltip::TooltipBase/SetData()&#13;&#10; at olympus.core.tooltip::TooltipObject/ShowTooltip()&#13;&#10; at olympus.core.tooltip::TooltipObject/HandleEvent()&#13;&#10;rtim=8940&#13;&#10;Client Session Time: 17.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,87,45080&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>515bff5d59e258995faf1b51</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-13 23:50:16</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><categoryid>(AS)olympus.objects::RelationshipInfo</categoryid><desyncid>515bff5d59e258995faf1b51</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.objects::RelationshipInfo/GetKnowledgeForTraitsOfType()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateTraitsDataFeed()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateDataAndReposition()&#13;&#10; at olympus.core.tooltip::TooltipBase/SetData()&#13;&#10; at olympus.core.tooltip::TooltipObject/UpdateTooltip()&#13;&#10; at olympus.core.tooltip::TooltipObject/ShowTooltip()&#13;&#10; at olympus.core.tooltip::TooltipObject/HandleEvent()&#13;&#10;rtim=8940&#13;&#10;Client Session Time: 17.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,87,45080&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>515bff5d59e258995faf1b51</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-13 23:50:19</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><categoryid>(AS)olympus.objects::RelationshipInfo</categoryid><desyncid>515bff5d59e258995faf1b51</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.objects::RelationshipInfo/GetKnowledgeForTraitsOfType()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateTraitsDataFeed()&#13;&#10; at widgets.Gameplay.controls.RelationshipComponents::RelationshipTooltip/UpdateDataAndReposition()&#13;&#10; at olympus.core.tooltip::TooltipBase/SetData()&#13;&#10; at olympus.core.tooltip::TooltipObject/ShowTooltip()&#13;&#10; at olympus.core.tooltip::TooltipObject/HandleEvent()&#13;&#10;rtim=9247&#13;&#10;Client Session Time: 17.75&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,87,45080&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
</root>

[mgonzcello · Accepted solution]

update:  I transferred my saves, mods, and tray into the fresh Sims 4 folder and I don't seem to be getting the le anymore.  However, I do think my game might be having that audio issue that is causing crashes for a lot of people.  I've been playing for a while the past couple days but today this glitchy noise started to happen.  I promptly saved and exited but then I got a crash report.  I did the '-nosound' workaround so hopefully that fixes it.  I'll check it out later today.

Here's the last crash I got:

Spoiler

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8cdf11bd43d981025fb048f8</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-14 22:42:24</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe0baa</categoryid><stack> 0xe0baa 0xc2a9e 0xc2e8b 0xa6f7a 0xa3b4d 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 5207.90<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x1994745<br />Origin Version: 10,5,87,45080<br />Modded: True<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x7fff7197d000,'libsystem_pthread.dylib' 0x7fff7197d000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

[lexiehn14]

Hi! I am also running into the same/similar issue except that the entire bottom UI will not show up when I load into my game. I can only see the top bar (Build/buy mode, map view, etc.) but no menus pop up when I click any buttons. I also can't pause or do anything that uses hotkeys. I took my mods out as well and the issue persisted. I'm going to include the last exception error message I am receiving as well because it's different and I'm not sure if our problems are caused by the same thing!

Spoiler

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>6587393b35d3d2045faf618c</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-14 04:49:50</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><categoryid>(AS)olympus.core::LayoutManager</categoryid><desyncid>6587393b35d3d2045faf618c</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10; at olympus.core::LayoutManager/LoadWidgetCompleteHandler()&#13;&#10;rtim=8223&#13;&#10;Client Session Time: 25.92&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,87,45080&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 10.15.5 (Build 19F101) GPU: Intel HD Graphics 515 macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
</root>

[Bluebellflora]

@mgonzcello @lexiehn14

Move the Sims 4 folder to the desktop and try a new clean game. Does it still happen?

[mgonzcello]

I didn't get the last exception with the fresh Sims 4 folder, but I didn't notice anything different in terms of the interface or relationship panel between my save and the new save.  I honestly can't tell if something is wrong with it or not... it could just be changes in the patch I'm not used to?  Like I have no idea how this new sentiments stuff is supposed to work.  But that still doesn't explain where that le is coming from.  I haven't noticed any other issues in my game.

[mgonzcello · Accepted solution]

update:  I transferred my saves, mods, and tray into the fresh Sims 4 folder and I don't seem to be getting the le anymore.  However, I do think my game might be having that audio issue that is causing crashes for a lot of people.  I've been playing for a while the past couple days but today this glitchy noise started to happen.  I promptly saved and exited but then I got a crash report.  I did the '-nosound' workaround so hopefully that fixes it.  I'll check it out later today.

Here's the last crash I got:

Spoiler

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8cdf11bd43d981025fb048f8</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-11-14 22:42:24</createtime><buildsignature>Local.Unknown.Unknown.1.68.154.1220-1.200.000.475.Release</buildsignature><systemconfig></systemconfig><categoryid> 0xe0baa</categoryid><stack> 0xe0baa 0xc2a9e 0xc2e8b 0xa6f7a 0xa3b4d 0x1f5393 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 5207.90<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x1994745<br />Origin Version: 10,5,87,45080<br />Modded: True<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: AMD Radeon Pro 5500M macOS Metal driver 0.0.0.0<br />(baseaddr) 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x10533f000,'The Sims 4' 0x7fff7197d000,'libsystem_pthread.dylib' 0x7fff7197d000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

[SisterGloomy]

I also have this problem. But I can't move my save, tray and mod folder to a new folder. That just breaks my game when it comes to mods.

[Bluebellflora]

@SisterGloomy

How about if you move the whole Sims 4 folder? If Mods are responsible for the issues in your game you need to remove them until the creator has released updates to make them compatible with the current patch version.

[SisterGloomy]

@Bluebellflora I fixed it. It was outdated traits. So I followed a guide and updated them myself. All good now.

[SisterGloomy]

@SisterGloomy Please don't delete this. Not marketing anyone or anything!
Just a good guide on how to fix your old trait mods.
https://www.patreon.com/posts/tutorial-custom-31937410