Issue with Rations

by Oliviajanemk
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Issue with Rations

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★ Novice

Having an issue with ratios; it keeps readjusting and then resizing and showing only a limited part of the screen.

still able to open the game and get through the mavis and sims 4 loading screens before the issue occurs.

Have tried to reinstal, repair and update.

 

I have a macbook air, early 2014

running macOS Mojave 10.14.5

1.4 GHz intel core i5

intel HD Graphics 5000 1536 MB

 

Message 1 of 6 (638 Views)

Accepted Solution

Re: Issue with Rations

@Oliviajanemk

Ok. Could you try toggling between fullscreen and windowed mode, it sometimes can force the game to display properly. You can do this by pressing the CTRL, CMD and F keys together.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Re: Issue with Rations

Hero

HI @Oliviajanemk 

 

moved your post to the mac forum.

 

Since you seem to have been able to redeem it, it's better to have your own thread in the Mac forum.

 

Someone here can assist you better.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 6 (591 Views)

Re: Issue with Rations

@Oliviajanemk

Please go into Documents > Electronic Arts > The Sims 4 and trash the Options.ini file then load the game - how is it?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 3 of 6 (577 Views)

Re: Issue with Rations

★ Novice

Thank you for your suggestion! 

Unfortunately still running into the same issue

Message 4 of 6 (561 Views)

Re: Issue with Rations

@Oliviajanemk

Ok. Could you try toggling between fullscreen and windowed mode, it sometimes can force the game to display properly. You can do this by pressing the CTRL, CMD and F keys together.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 6 (553 Views)

Re: Issue with Rations

★ Novice
Thank you os much that did the trick!!!
Message 6 of 6 (527 Views)