Re: [Info] The Sims 4 macOS Catalina Troubleshooting

by Valdemar19022
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Original Post

When will my Sims 4 games be compatible with macOS Catalina?

★★ Novice

I am terribly upset that I can not access my games now that I have updated my operating system to macOS Catalina. It seems there are A LOT of people with the same issue as me. Does anyone know when EA/Origin plans to fix this problem? They can't possible expect us to revert to an old operating system can they? 

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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★ Novice

I deleted the file mentioned and the game did load. I played for a while and then when I clicked exit and save I got an error message saying it couldn't save. 

Message 282 of 730 (709 Views)
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Re: When will my Sims 4 games be compatible with macOS Catalina?

[ Edited ]
★★★ Newbie

How come? There was an announcement saying that it should work this month. https://bluebellflora.com/2019/10/03/sims-4-now-works-on-macos-catalina-patch-1-56-52/

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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★★ Novice
@EA_ArrenaiEA_Mai Hi, my Mac system is currently the maxOS Catalina Version 10.15. I had the same 'the game has already been running' problem. After trying turn off 'enable origin in game' and deleting 'User Data file', restart my Mac and re-download the game... Everything is still the same. What should I do? (Thanks in advance
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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★★★★ Novice

https://answers.ea.com/t5/Technical-Issues-Mac/The-Catalina-Mistake-confessions-of-a-newbie/m-p/8312...

 

I posted this yesterday. And today I am happy and enjoying a good cup of coffee in front of my computer. Have a really good day, all!

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Re: Unable to start: The Sims™ 4 is already running.

★★★ Newbie

Could you please help me? I have This same error

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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★★ Novice
@EA_ArrenaiEA_Mai I have renamed the the sims 4 folder then restarted the game for many times, however, my data together with the library data backup still cannot be found. Can you guys update the game again to fix everyone's problem once and for all? Or maybe update a video or something to let us check what we might did wrong. (thanks in advance
Message 287 of 730 (621 Views)

Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★★★★★ Newbie
@EA_ArrenaiEA_Mai I've relocated Userdata.lock file and lost all my saved games 😩💔 what do I do? I lost all my LPs 💔
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Re: Information for Mac users running macOS Lion (10.7)

★★★★★ Newbie
@ventrap Thank you for this it fixed my game!!
Message 289 of 730 (724 Views)
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Re: [Info] The Sims 4 macOS Catalina Troubleshooting

★★★ Newbie

Yep, my MacBook also says "The Sims 4 is already running" after I updated to macOS Catalina. Can't play at all. My kids are very sad Frown

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