Inability to log in (blank log in screen) and open Origin

[CorynTheKitty]

Hello! 

So recently, I am unable to even log in to Origin. I have deleted and re-installed Origin, I have deleted Cache, and run the Origin Reset. 

However, every time I open Origin, I receive a single white screen, as shown in a picture below. I am unable to log in and as such, I cannot play my games. 

I am on a 2017 MacBook Air, running on IOS, so some normal windows or PC fixes may not work/need different instructions. 

before this occurred, I was repeatedly unable to connect to the internet and close to the app. 

if there is another thread with a similar issue or something else I can try, please let me know. 

[Bluebellflora]

@CorynTheKitty 

Macs run macOS, not iOS Which version of macOS are you running? Click on the Apple in the menu bar then About This Mac and it will show you.

[CorynTheKitty]

My bad! I'm used to doing so much on mobile. 

my operating system is macOS X El Captain

[Bluebellflora]

@CorynTheKitty

No worries, I just saw my typo too

Could you startup in safe mode and see if that helps? https://support.apple.com/en-gb/HT201262