I uninstalled by accident and now I can’t reinstall

by sonotemo
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I uninstalled by accident and now I can’t reinstall

★★★ Novice

 I can’t download origin on my Mac Book running OS Catalina. I purchased some more sims expansion packs yesterday and now I can’t even play them. I checked the proxies, I made a second user on my Mac, I downloaded CleanMyMac X to make sure all of the files where gone, I removed the cache, I checked and I can download from websites other than the App Store and I tried to re download a million times but it won’t get pass the user agreements. The user agreement will pop up, I hit agree and bam, nothing. It goes away and origin doesn’t open. I’m at my wits end. It’s been over 24hrs trying to fix this and I just need help. Help PLEASE!!‬!!!!

Message 1 of 7 (446 Views)

Accepted Solution

Re: I uninstalled by accident and now I can’t reinstall

@sonotemo

After running an app like that, I would reinstall my OS.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 5 of 7 (343 Views)

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Re: I uninstalled by accident and now I can’t reinstall

★★★ Novice

BUMP!!!!!!

Message 2 of 7 (404 Views)

Re: I uninstalled by accident and now I can’t reinstall

@sonotemo

There are a lot of people requesting help on these forums, no need to bump your post less than 4 hours after posting.

Maybe you need to reinstall your operating system. Apps like the one you download cause more harm than good.

On the other hand you may just need to reset Origin and start again - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 3 of 7 (374 Views)

Re: I uninstalled by accident and now I can’t reinstall

★★★ Novice

Thanks, I didn’t know I shouldn’t bump before 4 hrs and I already tried the reset origin tool with no luck. 

Message 4 of 7 (356 Views)

Re: I uninstalled by accident and now I can’t reinstall

@sonotemo

After running an app like that, I would reinstall my OS.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 7 (344 Views)

Re: I uninstalled by accident and now I can’t reinstall

★★★ Novice

Thanks, I took your advice and reinstalled my OS and everything is up and running again. I’ve definitely learned my lesson. 

Message 6 of 7 (320 Views)

Re: I uninstalled by accident and now I can’t reinstall

@sonotemo

Yay! Enjoy Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 7 (309 Views)