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Re: I cannot download Sims 4 to my Mac - can anyone help please?

by Ninatheflyingcat
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Original Post

I cannot download Sims 4 to my Mac - can anyone help please?

★★★★★ Newbie

I cannot download Sims 4 to my Mac. Can anyone help please?

 

Message 1 of 4 (154 Views)

Re: I cannot download Sims 4 to my Mac - can anyone help please?

Champion

@Ninatheflyingcat , it sounds like you may need to reset Origin. Here is the link below with troubleshooting tips for Origin and instructions on how to reset it.

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659...

 

Please let us know if this has helped.

***Please note that I am a player like you and not an employee of EA.***
Message 2 of 4 (131 Views)
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Re: I cannot download Sims 4 to my Mac - can anyone help please?

★★★★★ Newbie

Thank you so much for taking the time to answer. I'm trying to do this for my daughter for Christmas so your help is much appreciated as I'm pretty stressed!! I'll give it a go - fingers crossed Standard smile 

 

Message 3 of 4 (123 Views)

Re: I cannot download Sims 4 to my Mac - can anyone help please?

Champion

Please let me know if I can help further. Standard smile Always happy to help out and and sounds like a wonderful Christmas present. 

***Please note that I am a player like you and not an employee of EA.***
Message 4 of 4 (111 Views)
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