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I bought The Sims 4 for Mac but it doesn't show in My Games!

by lipopish99
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I bought The Sims 4 for Mac but it doesn't show in My Games!

★★★★ Novice

I already filled out the redemption code and downloaded origin. Now I do not see it appearing on My Games. Do I have to wait until it finishes downloading? Also when I go to My Games there's like a loading icon that appears, I'm not for sure if that means that it's downloading or not.

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Accepted Solution

Re: I bought The Sims 4 for Mac but it doesn't show in My Games!

Hi  @lipopish99,

 

If you redeemed your code, it should appear in My Games section inmediately. Can you upload a screenshot of the loading icon that you see?


No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


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Message 2 of 3 (59 Views)

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Re: I bought The Sims 4 for Mac but it doesn't show in My Games!

Hi  @lipopish99,

 

If you redeemed your code, it should appear in My Games section inmediately. Can you upload a screenshot of the loading icon that you see?


No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 2 of 3 (60 Views)

Re: I bought The Sims 4 for Mac but it doesn't show in My Games!

★★★★ Novice

Thank you, I had figured it out!

Message 3 of 3 (47 Views)
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