Re: sims 4

by thebbie97
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Accepted Solution

Hi

★★★ Newbie

Hi, I really need your help! 

 

I have been playing Sims 4 for 5 years now and for 2 weeks ago I bought 3 new packs but I can't download it for some reason. It only says "downloads in queue" and on the second pack there's no "download" button. I have freed up space on my computer but its still doesn't work. I also tried to repaired and update the whole game but then it says "update in queue" or "repairs in queue". I don't know what to do. Can i find the queue somewhere or do you have any idea what i should do?

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Accepted Solution

Re: sims 4

@thebbie97 

 

How much storage space is free on your Mac?

 

Running the Origin reset tool should help.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Message 3 of 6 (336 Views)

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sims 4

★★★ Newbie

Hi, I really need your help! 

 

I have been playing Sims 4 for 5 years now and for 2 weeks ago I bought 3 new packs but I can't download it for some reason. It only says "downloads in queue" and on the second pack there's no "download" button. I have freed up space on my computer but its still doesn't work. I also tried to repaired and update the whole game but then it says "update in queue" or "repairs in queue". I don't know what to do. Can i find the queue somewhere or do you have any idea what i should do?

Message 2 of 6 (358 Views)

Re: sims 4

@thebbie97 

 

How much storage space is free on your Mac?

 

Running the Origin reset tool should help.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 3 of 6 (337 Views)

Re: sims 4

[ Edited ]
★★★ Newbie

@Bluebellflora 

I have 25 GB left. But there's nothing that will disappears if I restores origin, right?

Message 4 of 6 (330 Views)

Re: sims 4

@thebbie97

25GB should be enough for 3 packs. The tool resets Origin by trashing the cache, preference, and other hidden Library files, it doesn't touch the game Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 6 (319 Views)

Re: sims 4

★★★ Newbie

@Bluebellflora 

Thank you, it worked!! Standard smile

Message 6 of 6 (310 Views)