Help! Sims 4 won't install on mac [ Edited ]

[amberlie13 · Accepted solution]

You have to order the OS X Lion 10.7 from apple. I ordered mine for $19.99 earlier today and am waiting for the download link to be emailed to me. You can purchase at http://store.apple.com/us/product/D6106Z/A/os-x-lion

That is what I did but I am not sure if there is another way. 

[dgfortiz]

Did it work for you?

[amberlie13]

I haven't yet received the redemption code to download the software from Apple, but I will post tomorrow when I get it and install. 

[Tremayne4260]

You need to make sure you are running a Mac OS that can run the game. If you are running Snow Leopard, the game will not install or work at all. You need to be running 10.7 or higher. Some people have reported graphics problems with Mountain Lion (10.8) so it is best if you are running Maverick (10.9) or Yosemite (10.10). If you have access to the App Store, you should be able to upgrade to Yosemite for free. 

[mollymaxie2473]

I updated my mac to Lion 10.7.5 and it works!! Now i can play.

[dgfortiz]

Okay awesome well Yosemite is installing as I type so wish me luck!

[newrochelle4]

Sam exact thing is happening for me!!

[MrSims4321]

I know..SOOOOOO ANNOYINNG :mileymad:

---

@mollymaxie2473 wrote:

I've been trying to install sims 4 mac/pc download on my mac for a while. Whenever i click the orange 'Install' button, nothing happens at all. Sometimes if I click it alot of times a blue and white bar with text saying 'Installing' will appear for a second but go away. It downloaded fine, it just won't install. I've never had a problem with installing any other games. Help!!

---

---

[AbiGreenwoodxo]

thanks sooo much installing yosemite now then will my sims4 install because it downloaded fine

[lclotworthy]

I've done everything listed previously, and it still won't work. I updated to Yosemite and re-downloaded Sims 4. When I click install, it flashes a progress bar for a second, then nothing happens. At the bottom of the page, it says "1 of 1 - Installation Complete (The Sims 4 Digital Deluxe)," but when I click on the game, the only option is "install." This is really pissing me off. I've had to sit through 3 separate 8 hour downloads of the game, then the 7 hour Yosemite installation, and I still can't play. What do I do?

---

@mollymaxie2473 wrote:

I've been trying to install sims 4 mac/pc download on my mac for a while. Whenever i click the orange 'Install' button, nothing happens at all. Sometimes if I click it alot of times a blue and white bar with text saying 'Installing' will appear for a second but go away. It downloaded fine, it just won't install. I've never had a problem with installing any other games. Help!!

---