Help us improve Answers HQ! Take Survey No, Thanks

Re: Help! Sims 4 won't install on mac

by crinrict
Reply

Original Post

Accepted Solution

Help! Sims 4 won't install on mac

★★★★ Novice

I've been trying to install sims 4 mac/pc download on my mac for a while. Whenever i click the orange 'Install' button, nothing happens at all. Sometimes if I click it alot of times a blue and white bar with text saying 'Installing' will appear for a second but go away. It downloaded fine, it just won't install. I've never had a problem with installing any other games. Help!!

Message 1 of 98 (31,588 Views)

Accepted Solution

Re: Help! Sims 4 won't install on mac

[ Edited ]
★★★★ Novice

You have to order the OS X Lion 10.7 from apple. I ordered mine for $19.99 earlier today and am waiting for the download link to be emailed to me. You can purchase at http://store.apple.com/us/product/D6106Z/A/os-x-lion

 

That is what I did but I am not sure if there is another way. 

View in thread

Message 31 of 98 (12,163 Views)

All Replies

Re: Help! Sims 4 won't install on mac

★★★★ Newbie

I have the same problem!  My game supposedly fully downloaded, but now it is saying that the download failed and won't let me resume the download.  Please help!

Message 2 of 98 (31,324 Views)

Re: Help! Sims 4 won't install on mac

Hero

Servers were having issues yesterday.

 

Coudl you try again today

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 98 (31,219 Views)

Re: Help! Sims 4 won't install on mac

★★★★ Novice

I had the same problem yesterday. Tried again today and it's still not installing. 

Message 4 of 98 (31,192 Views)

Re: Help! Sims 4 won't install on mac

★★★ Guide

Could be an Origin cache issue. Try manually uninstalling Origin and then reinstalling.

 

help.ea.com/en/article/manually-uninstalling-origin/

Message 5 of 98 (31,185 Views)

Re: Help! Sims 4 won't install on mac

★★★★ Novice

I've tried again, and nothinh happened. Frown

Message 6 of 98 (31,177 Views)

Re: Help! Sims 4 won't install on mac

Hero

Did you delete the cache files as @CitrusViking suggested above ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 7 of 98 (31,170 Views)

Re: Help! Sims 4 won't install on mac

★★★★ Novice

If i uninstall origin, will i lose my other game's save files?

Message 8 of 98 (31,162 Views)
Highlighted

Re: Help! Sims 4 won't install on mac

Hero

No

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 9 of 98 (31,134 Views)

Re: Help! Sims 4 won't install on mac

★★★★ Novice

I'm having the same problem. i have called origin and they have no idea. i tried reinstalling origin, repairing my computers disk and all the other crazy options they had me try. Nothing is working. i just wanna play sims Frown

Message 10 of 98 (31,112 Views)
sims-four-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help