Re: Help! Sims 4 won't install on mac

by mollymaxie2473
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Help! Sims 4 won't install on mac

★★★★★ Novice

I've been trying to install sims 4 mac/pc download on my mac for a while. Whenever i click the orange 'Install' button, nothing happens at all. Sometimes if I click it alot of times a blue and white bar with text saying 'Installing' will appear for a second but go away. It downloaded fine, it just won't install. I've never had a problem with installing any other games. Help!!

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Re: Help! Sims 4 won't install on mac

[ Edited ]
★★★ Novice

You have to order the OS X Lion 10.7 from apple. I ordered mine for $19.99 earlier today and am waiting for the download link to be emailed to me. You can purchase at http://store.apple.com/us/product/D6106Z/A/os-x-lion

 

That is what I did but I am not sure if there is another way. 

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Re: Help! Sims 4 won't install on mac

★★★ Newbie

I have the same problem!  My game supposedly fully downloaded, but now it is saying that the download failed and won't let me resume the download.  Please help!

Message 2 of 98 (33,774 Views)

Re: Help! Sims 4 won't install on mac

Hero

Servers were having issues yesterday.

 

Coudl you try again today

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 3 of 98 (33,669 Views)

Re: Help! Sims 4 won't install on mac

★★★ Novice

I had the same problem yesterday. Tried again today and it's still not installing. 

Message 4 of 98 (33,642 Views)

Re: Help! Sims 4 won't install on mac

★★★★★ Guide

Could be an Origin cache issue. Try manually uninstalling Origin and then reinstalling.

 

help.ea.com/en/article/manually-uninstalling-origin/

Message 5 of 98 (33,635 Views)

Re: Help! Sims 4 won't install on mac

★★★★★ Novice

I've tried again, and nothinh happened. Frown

Message 6 of 98 (33,627 Views)

Re: Help! Sims 4 won't install on mac

Hero

Did you delete the cache files as @CitrusViking suggested above ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 98 (33,619 Views)

Re: Help! Sims 4 won't install on mac

★★★★★ Novice

If i uninstall origin, will i lose my other game's save files?

Message 8 of 98 (33,611 Views)

Re: Help! Sims 4 won't install on mac

Hero

No

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 98 (33,583 Views)

Re: Help! Sims 4 won't install on mac

★★ Novice

I'm having the same problem. i have called origin and they have no idea. i tried reinstalling origin, repairing my computers disk and all the other crazy options they had me try. Nothing is working. i just wanna play sims Frown

Message 10 of 98 (33,561 Views)