January 2020
Since the 13th of November 2019 I haven’t been able to play the sims 4. Origin works fine I go into it and click on the sims to play it and it does what is usually does. It takes me to my desktop and the spinning wheel of doom pops up and then it goes to switch into the sims but it gets stuck and half my screen is black and the other half is my desktop and then after a 30 seconds it goes back to my desktop and freezes and the only way I get out of it is holding down the off button and shift to ahut down the computer. I have reinstalled my origin and my sims 4 and I’ve I’ve hit repair and restarted my computer and deleted my mods and nothing has worked it still does the freezing thing and I don’t know what to do. I have a Mac. This hasn’t happened to me before. I’ve had the sims 4 for 2 years and everything’s been fine till now. I need help!
January 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...