HELP PLS! SIMS 4 WONT INSTALL ON ORIGIN ON MY MAC!!

[jdvill21]

MY GAME HAS FINISHED DOWNLOADING, BUT WONT INSTALL. I TRIED CLICKING THE ORANGE BUTTON BUT IT WONT DO ANYTHING!!

WHAT DO I DO?!?!?!

[Bluebellflora]

@jdvill21

Please can you give me some more info on what Mac you have? Click on the Apple icon in the top left corner of your desktop and select About This Mac. You should see a window like the one above. Please provide the following information (you may need to click on More Info/System Report depending on what operating system you're running). Do NOT include your serial number:

• Operating System (Version)

• Mac model

• Processor

• Memory (RAM)

• Graphics

• 15" MacBook Pro users - click on System Report then Graphics/Displays in the left side list. If your Mac has dedicated graphics this will show up as either NVIDIA or AMD in the right side window, please list the specification here as well.

• Are you running any antivirus?