June 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.133.1220
What expansions, game packs, and stuff packs do you have installed? All expansions, all game packs, and all stuff packs except for moschino, fitness, kids room, and luxury party.
Steps: How can we find the bug ourselves? Change any graphic settings in the sims 4 game options menu.
What happens when the bug occurs? The ground on all lots becomes glitchy.
What do you expect to see? None of the ground glitching.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the most recent patch, and I also got a new computer. The new computer is better than my old computer so I don’t understand why the graphics are messing up on this one.
I usually play with all my graphics on high, so when I changed them on my new computer I though it would work fine since it’s a better computer, but it didn’t. It could also be because of the patch too, but I’m not sure.
June 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
June 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2020
Was there any word on how to fix this issue? It just started happening on my laptop as well
thank you
July 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
November 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
November 2020