Graphics glitch with terrain and screenshots

[Ryley05_5]

Hi, so I’ve been having this issue ever since I got my new MacBook and installed the sims 4 on there and imported all my saves ect from my old MacBook. Since the day I got it, I’ve had this glitch with my loading screens, terrain and screenshots. I have done everything I can think of, deleted the localthumbcache folder, reinstalled the game a hundred times, did a new save where it still happens, delete the options file, ect. At first it didn’t bother me I tolerated it but now I’m tired of it, I wanna have terrain back and I want my game to stop looking like this. Please help!

[Ryley05_5]

Also my photos are too large to put on, if you send me your email I could email the photos to you!😊

[Bluebellflora]

@Ryley05_5 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

The screenshots need to be posted here for clarity. It also helps others who may have the same issue. For help resizing images in Preview see Apple's support page - https://support.apple.com/en-gb/guide/preview/prvw2015/mac When changing the size in pixels, make sure the width or height is no smaller than 800.

[Ryley05_5]

So its

Macbook Air (retina, 13-inch, 2020)

Processor 1.1 GHz Dual-Core Intel Core i3

Memory 8 GB 3733 MHz LPDDR4X

Startup Disc Macintosh HD

Graphics Intel Iris Plus Graphics 1536 MB

[Bluebellflora]

@Ryley05_5

OS as well please and answers to the questions. Also the screenshots

[Ryley05_5]

The first one is when ive got a loading screen, the second is when im just in build and buy

[Ryley05_5]

Normal version of the game

I am not running an antivirus

Ive tried repairing the game multiple times

Ive removed all mods and nothings happened

Os is Catalina

[Bluebellflora]

@Ryley05_5

Thanks. That’s a common problem in low end Macs. Your Mac has very weak integrated graphics and a low spec. processor. Repair the game a couple of times, make sure the Mods folder is empty, trash the localthumbcache.package file and switch all in-game graphics options to the lowest possible.

If it then loads and looks ok, increase the graphics a little to improve the look of the game.

[Ryley05_5]

Right thank you so much! I’ll try all of them! I have a Simsta page so that’s why I need my graphics high but putting them a little lower to make my overall game better will help me a lot! Again thank you!

[Ryley05_5]

Would it also be possible to buy a better graphics card?