Re: Gliched out screen after new patch.

by dzm06
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Gliched out screen after new patch.

★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.63.1210
What expansions, game packs, and stuff packs do you have installed? parenthood, seasons and laundry stuff pack
Steps: How can we find the bug ourselves? watch the videos.
What happens when the bug occurs? Glitched out screen
What do you expect to see? clear, normal screen
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. after the new patch dropped

After the new patch dropped, I opened my game and the screen is glitched out. 

i reset origin, repaired the game, cc is already removed and i've tried to adjust UI settings but nothing works!

 

 

i don't what to do. this problem is sooo frustrating!

Message 1 of 6 (437 Views)

Accepted Solution

Re: Gliched out screen after new patch.

★★ Novice

The problem was the graphics. It’s been solved after i lowered it 

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Message 3 of 6 (391 Views)

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Re: Gliched out screen after new patch.

Hero
@hanankutbi Moving your post to the mac forum for troubleshooting.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 6 (420 Views)

Re: Gliched out screen after new patch.

★★ Novice

The problem was the graphics. It’s been solved after i lowered it 

Message 3 of 6 (392 Views)

Re: Gliched out screen after new patch.

★★ Guide
@hanankutbi Glad you got going again. Can you tell us what setting you lowered so others can do the same if needed?
Message 4 of 6 (365 Views)

Re: Gliched out screen after new patch.

★★ Novice
@dzm06 The smoothing edges
Message 5 of 6 (346 Views)

Re: Gliched out screen after new patch.

★★ Guide
@hanankutbi Thank you for the confirmation! Much appreciated.
Message 6 of 6 (329 Views)