Game stuck on loading screen Sims 4 MacBook

by ewwelinaa
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Game stuck on loading screen Sims 4 MacBook

★ Novice

Hi!

Has anyone else had this problem? My game was working fine and then it suddenly won't launch. It's stuck on the loading screen (with the green plumbob). I was in contact with EA support and I've repaired the game and tried everything! I even re-installed the game but even that didn't work. I don't wan't to loose my families and I would like to keep playing. 

 

I just want to point out that I don't use mods or cc.

 

I hope someone has a great idea how to solve this problem! I really need help!

Thank you in advance!

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Accepted Solution

Re: Game stuck on loading screen Sims 4 MacBook

@ewwelinaa 

 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Message 2 of 2 (2,496 Views)

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Re: Game stuck on loading screen Sims 4 MacBook

@ewwelinaa 

 

Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 2 (2,497 Views)