Game periodically freezes after November 2020 Update

by tanyakaz
Reply

Original Post

Re: S4 Mac Platform Update *Crashing*

★★★ Novice
@Bluebellflora Okay.. I think I’ve found it. What I see is an Origin 2kb Alias and Origin.dang 115.6mb
Message 31 of 39 (497 Views)

Re: S4 Mac Platform Update *Crashing*

@katieallred 

 

No, you need to look in Documents > Electronic Arts > The Sims 4 > saves:

 

Screenshot 2020-11-17 at 19.46.42.png


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 32 of 39 (495 Views)

Re: S4 Mac Platform Update *Crashing*

★★★ Novice
@Bluebellflora Oh okay! Found it! Some are 2.7MB, some are 7.9MB and a few are in KB
Message 33 of 39 (488 Views)

Re: S4 Mac Platform Update *Crashing*

@katieallred

Thanks! Can you use Save As.. in-game on the laggy save and see if it increases the size of the save considerably?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 34 of 39 (481 Views)

Re: S4 Mac Platform Update *Crashing*

★★ Apprentice
@Bluebellflora, my safe file is 13 MB. As I mentioned earlier, my freezing issue has resolved itself after 2 things happened:
- I bought and installed Snowy Escape
- All my elders in the family have passed away (I had 3 when the freezing issue first appeared)
Message 35 of 39 (478 Views)

Re: S4 Mac Platform Update *Crashing*

★★★ Novice
@Bluebellflora I will try this!!
Message 36 of 39 (467 Views)

Re: S4 Mac Platform Update *Crashing*

★★ Apprentice

OK, my freezing is back now. Appears to be caused by the Winterfest and the issue with Father Winter who never showed up. I am playing generations so the original Clement Frost passed away a long time ago. I had a Winterfest again and now the game is back to freezing. Is there anything I can do? When the game clock freezes, my activity monitor shows that Sims is using 75GB of memory O.O

My previous save game files are way too old. Would love to have a solution to fix the current save. 

Thanks! 

Message 37 of 39 (402 Views)

Re: S4 Mac Platform Update *Crashing*

@tanyakaz

The bug report for the Winterfest issue is here https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-Game-Freeze-Extended-Loading-Times-Save-Game/m-p...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 38 of 39 (387 Views)

Re: S4 Mac Platform Update *Crashing*

★★ Apprentice
@Bluebellflora, thanks! The patch linked in the comments worked!!! Had to install mods though but at least the game is playable again.
Message 39 of 39 (362 Views)