Game is frozen don't know how to fix it
by DianaSzalowskiOriginal Post
Hi, my Sims 3 game is something I bought online. I downloaded and tried to play before it was finished downloading. I was creating a sim and it froze. Now when i hit "play" on the game it opens up the screen thats blue with a picture of the green diamond symbol, but it doesn't play anything, i cant ex it out. the only way i can get rid of it is by holding the power button on my macbook till it forces shut down. I try to uninstall it, but overtime i do it shows a loading bar filled all the way and says "uninstalling" as if it uninstalled but won't actually get rid of the game. I really wanna play! Please help me):
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
You may want to quit all those apps you have running too (the ones with the dots underneath the icon in your Dock).
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