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Re: Game crashing after newest update

by Bluebellflora
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Original Post

Game crashing after newest update

★ Novice

Hello.

I have not been able to play the game since it crashes 5-10 minutes into building. I am not sure if it would crash during gameplay as I have been building up Newcrest so that is when I noticed. Doesn't seem to be a particular part of build mode or a particular button. I will attach the latest crash report. I do use mods, but I took them off to see if that would fix it and it still crashed. That crash report will also be attached as images since it won't allow the files as .txt

 

I am on Mac OS running Catalina version 10.15.7

Message 1 of 4 (163 Views)

Re: Game crashing after newest update

@lesley_vega 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Would you also be willing to share your save and Config.log file? If so, please upload to a file sharing site and PM me the link or send directly to SimQARobo.


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Message 2 of 4 (152 Views)

Re: Game crashing after newest update

★ Novice
@Bluebellflora Just sent the PM. Also, I was opening the game and realized that every time I open it, it shows origin "installing the latest version of Origin." I think this has happened for a while now but never paid mind to it as nothing else seemed out of the ordinary.
Message 3 of 4 (103 Views)

Re: Game crashing after newest update

@lesley_vega

Got them. Fantastic, thank you so much Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 4 (83 Views)
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