April 2020
My Gallery is not showing up. Neither are the packs i dont have at the starting menu. I have Sims 4 digital deluxe and not legacy edition.
Solved! Go to Solution.
April 2020
I managed to fix it. All I had to do was update to OS X Catalina
April 2020
HI @_0sl0_f0x_
Are you using a child or an adult account ?
Could you post your complete version number ? You should find it at the bottom of the starting menu.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
The Gallery has shown up before, but now its not. Its not an underage account. How do I find the complete version number?
April 2020
Im on a macbook pro, would it have to do with the version?
April 2020 - last edited April 2020
@_0sl0_f0x_ The version number shows if you're game is current
Here's instructions: https://sims4.crinrict.com/eng/2018/07/how-to-find-your-game-version-number/
Could also be a connection problem so if you go to options, do you the option to go online ?
Could you maybe post a screenshot of your main menu ?
EDIT: Also moving this to the Mac forum. A Mac helper will assist you further.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
April 2020
April 2020
I managed to fix it. All I had to do was update to OS X Catalina