Help us improve Answers HQ! Take Survey No, Thanks

Re: Faded Sims 4

by Bluebellflora

Original Post

Faded Sims 4

★★ Newbie

I was trying to get sims 4, and after buying everything I went to go play it and it's sort of faded. Both the demo and the actual game. I have a Mac so at first I thought it was because I had the new Mac book pro. But my friend has the same computer and he can play on his. So I saw a little icon saying this is the windows version go get the Mac version. I clicked it and it said view in your library. This is really frustrating because I've read this on many comments online of people having the same issue. If someone could help that would be awesome. 


Message 1 of 3 (151 Views)

Re: Faded Sims 4


@izmcfrizz28 , the demo for Sims 4 was never available on the Mac OS, so that will always be grayed out if you play on the Mac OS. It sounds like something may be hung up in Origin and you'll need to reset Origin. Below is the link for instructions on how to do this.


Please keep us updated.

***Please note that I am a player like you and not an employee of EA.***
Message 2 of 3 (135 Views)

Re: Faded Sims 4


Have you subscribed to Origin Access?

Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 3 of 3 (129 Views)
Twitter Stream

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help