[FIXED] Zoom and rotate Trackpad controls not working since June patch

by Bluebellflora
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Original Post

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★★ Apprentice

Yeah wondering when it will be fixed. Haven’t played this game since the patch. Too tedious to play now

Message 281 of 302 (815 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★★★ Newbie

I'm having trouble with the swivel in build mode. however it still works when editing a character. is this just a game bug? I've tried uninstalling, reinstalling, repairing. nothing works.. I know you can use the (< >) buttons but I find that very annoying as I'm not use to it.

Message 282 of 302 (799 Views)

Re: Unable to rotate camera bug

★★★ Newbie

here

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Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★ Apprentice
@opalflora Same!! I haven't even touched the game since this issue started.
Message 284 of 302 (763 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★★★ Newbie

Yeah ever since the update I am unable to rotate the camera angles in the game. I used to be able to rotate all over the place and the left and right keys only go left and right, they don't change camera angles or the angle of the object I pick up in build mode. I've restarted the game several times and even restarted my computer along with changing trackpad settings. I hope they fix this soon.

Message 285 of 302 (713 Views)

Re: Unable to rotate camera bug

★★★ Newbie

This is my config.log:

 

=== Application info ===
Name: Sims4
Version: 1.52.100.1220
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 1 RAM: 4 CPU Speed: 1200 Threading: 3
Adjusted CPU: 1600 RAM: 8192 Adjusted RAM: 7680 Cores: 2
=== Machine info ===
OS version: Mac OS X Version 10.14.5 (Build 18F132)
OS prod type:
OS major ver: 10
OS minor ver: 14
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: MacBook10,1
Brand: Intel(R) Core(TM) m3-7Y32 CPU @ 1.10GHz
Family: 8
Model: 7
Cores: 2
HT: 1
x64: 1
Memory: 8192MB
Free memory: 244MB
VA space: 4095MB
User: laurelblue
Computer: Laurels-MacBook
=== Graphics device info ===
Number: 0
Name (driver): Intel HD Graphics 615
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 591e, Board: 00000178, Chipset: 0002
Driver: Intel(R) HD Graphics 615, Version: 0.12.9.22
Driver version: 22
Monitor: 00000000
Texture memory: 3072MB
Vertex program: 4.10
Pixel program: 4.10
Hardware TnL: 0
Opt. features: +sab +a8l8 -rgba16f +r32f -bc4 -bc5 -rawz -intz
=== Options ===
NumBoots 7
LightingQuality 1
GeneralReflections 0
ObjectQuality 1
VisualEffects 1
PostProcessing 0
UseUncompressedTextures 0
TerrainQuality 1
EdgeSmoothing 0
TerrainSlopeScaling 0
SimQuality 1
ViewDistance 1
AdvancedRendering 0
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 2560
ResolutionHeight 1600
ResolutionRefresh 0
SceneResolution 2
VisualQuality 0
FullScreen 1
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 1
AudiOopsutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 2
SimsSetAgingEnabled 2
TradSocialMenuEnabled 1
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
FameStartSimsOptedOut 0
ShowWhims 1
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 1
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
AnimaticPack 1000
MuteTutorialNarration 0
EnableFTUETutorialStart 1
=== Default Options ===
NumBoots 4294967295
LightingQuality 1
GeneralReflections 0
ObjectQuality 1
VisualEffects 1
PostProcessing 0
UseUncompressedTextures 0
TerrainQuality 1
EdgeSmoothing 0
TerrainSlopeScaling 0
SimQuality 1
ViewDistance 1
AdvancedRendering 0
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 1920
ResolutionHeight 1200
ResolutionRefresh 4294967295
SceneResolution 2
VisualQuality 1
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 1
AudiOopsutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
FameStartSimsOptedOut 0
ShowWhims 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
AnimaticPack 1000
MuteTutorialNarration 0
EnableFTUETutorialStart 1

 

And this is my Mac System Report:

 

Hardware Overview:

 

  Model Name: MacBook

  Model Identifier: MacBook10,1

  Processor Name: Intel Core m3

  Processor Speed: 1.2 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 4 MB

  Hyper-Threading Technology: Enabled

  Memory: 8 GB

  Boot ROM Version: 175.0.0.0.0

  SMC Version (system): 2.42f10

  Serial Number (system): C02X107LHH25

  Hardware UUID: DAD2A86D-CBA7-5FF9-AFE4-2D5FD78848A1

 

 

I've been having the problems with the trackpad issue since the June 18 Update. It allows me to zoom with two fingers, but it won't let me rotate that way.

Message 286 of 302 (712 Views)
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Betreff: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since Jun

★★ Guide

Yep, can confirm! Wow, this update really wasn't very Mac user friendly. 😶

Message 287 of 302 (679 Views)

Betreff: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since Jun

★ Apprentice
@puderosasims AGREED! it's been like what? 3 weeks? I don't know if anyone is actually taking this seriously Frown(( it makes me sad.
Message 288 of 302 (661 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★ Novice

and I thought I destroyed my game with a mod or something. I restarted my whole game, deleted all my mods and tried multiple things I saw online. till I found this thread, happy to hear its not just my game. But its been 3 weeks, the game is no fun if the camera doesn't work properly. 

Message 289 of 302 (622 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★★ Apprentice

Dudes - could this be the patch we've been waiting for??? Although not sure how I feel about the new.. er.. blueness of it all... 

 

https://simsvip.com/2019/07/12/the-sims-4-new-game-patch-and-special-video-coming-next-week/

Message 290 of 302 (571 Views)
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