July 2019
The patch did not fix this issue. So frustrating!
July 2019 - last edited July 2019 by puzzlezaddict
Model Name: MacBook Pro
Model Identifier: MacBookPro11,5
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Boot ROM Version: 192.0.0.0.0
SMC Version (system): 2.30f2
Serial Number (system):
Hardware UUID: 8B1E2FBB-88EB-505C-A33E-BF12A28C01AE
=== Application info ===
Name: Sims4
Version: 1.52.100.1220
Build: Release
=== Rating info ===
GPU: 3 GPU Memory: 4 CPU: 4 RAM: 4 CPU Speed: 2800 Threading: 3
Adjusted CPU: 4200 RAM: 16384 Adjusted RAM: 15872 Cores: 4
=== Machine info ===
OS version: Mac OS X Version 10.14.5 (Build 18F132)
OS prod type:
OS major ver: 10
OS minor ver: 14
OS SP major ver:
OS SP minor ver:
OS is 64Bit: 1
CPU: MacBookPro11,5
Brand: Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz
Family: 8
Model: 7
Cores: 4
HT: 1
x64: 1
Memory: 16384MB
Free memory: 356MB
VA space: 4095MB
User: Hillary
Computer: Hillarys-MacBook-Pro
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon R9 M370X
Name (database): AMD Radeon HD 8800M Series [Found: 1, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 6821, Board: 00000149, Chipset: 0083
Driver: AMD Radeon R9 M370X OpenGL Engine, Version: 0.2.9.26
Driver version: 26
Monitor: 00000000
Texture memory: 1837MB
Vertex program: 4.10
Pixel program: 4.10
Hardware TnL: 0
Opt. features: +sab +a8l8 -rgba16f +r32f -bc4 -bc5 -rawz -intz
=== Options ===
NumBoots 366
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 1
EdgeSmoothing 0
TerrainSlopeScaling 1
SimQuality 3
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 2560
ResolutionHeight 1600
ResolutionRefresh 0
SceneResolution 3
VisualQuality 0
FullScreen 1
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 0
MenuMusicLevel 0
UISoundSXLevel 39
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 2
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 0
MaxProtectedSims 1
SeasonLength 2
RainOptions 0
SnowOptions 2
TemperatureEffects 0
FameStartSimsOptedOut 1
ShowWhims 1
ShowModListStartup 0
ModsDisabled 0
ScriptModsEnabled 1
ShowOnlineNotifications 0
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
AnimaticPack 1000
MuteTutorialNarration 0
EnableFTUETutorialStart 1
=== Default Options ===
NumBoots 4294967295
LightingQuality 2
GeneralReflections 2
ObjectQuality 2
VisualEffects 2
PostProcessing 1
UseUncompressedTextures 0
TerrainQuality 1
EdgeSmoothing 0
TerrainSlopeScaling 1
SimQuality 2
ViewDistance 3
AdvancedRendering 1
VerticalSync 0
UseHiDpi 1
UiScale 100
ResolutionWidth 1920
ResolutionHeight 1200
ResolutionRefresh 4294967295
SceneResolution 3
VisualQuality 3
FullScreen 0
WindowedFullScreen 0
FrameRateLimit 200
DisableScreensaverInFullscreenMode 1
AudioQuality 3
AudiutputMode 1
MasterLevel 255
VoiceLevel 255
SoundFXLevel 255
MusicLevel 255
MenuMusicLevel 255
UISoundSXLevel 255
AmbientLevel 255
FocusMute 1
MoodChange 1
VoiceMute 0
SoundFXMute 0
MusicMute 0
UIMute 0
AmbientMute 0
MatchSpeedStereoMusic 1
EdgeScrolling 1
EdgeScrollingWarning 1
EnableTelemetry 1
InvertHorizontalRotation 0
InvertVerticalRotation 0
FPInvertHorizontalRotation 0
FPInvertVerticalRotation 0
AdvancedCamera 0
CameraSpeed 100
FPCameraSpeed 100
CursorSpeed 100
CursorAcceleration 100
ScreenshotPostUI 0
VideoCaptureSize 1
VideoCaptureQuality 2
VideoCaptureSound 1
VideoCaptureTime 0
VideoCaptureHideUI 1
AutonomyHousehold 3
AutonomyDisabledForActiveSim 0
SimsSetAgeSpeed 1
SimsSetAgingEnabled 2
TradSocialMenuEnabled 0
MemoriesHelperEnabled 1
AutoAgeUnplayed 1
NPCReplacement 1
TutorialEnabled 1
MaxProtectedSims 0
SeasonLength 0
RainOptions 0
SnowOptions 0
TemperatureEffects 1
FameStartSimsOptedOut 0
ShowWhims 0
ShowModListStartup 1
ModsDisabled 0
ScriptModsEnabled 0
ShowOnlineNotifications 1
AutoReconnect 1
OnlineAccess 1
DisableComments 0
HideReportedContent 0
AnimaticPack 1000
MuteTutorialNarration 0
EnableFTUETutorialStart 1
Edited for readability. -puzzlezaddict
July 2019
@tsummerdavis You're joking??? Furious! WHEN are they going to sort this mess out?! Getting seriously impatient now, it's been weeks.
July 2019
@crazybirdfluff Tell me about it! I hope someone hears our cries lol
July 2019
July 2019
I've heard there is a new patch update coming Tuesday, July 16th. Along with the new logo and such I really hope they fix the trackpad issues and other issues Mac users are having.
July 2019 - last edited July 2019
@tsummerdavis @crazybirdfluff
The patch has not been released yet, it is hopefully being released this coming week (16/07). Let's hope this issue is fixed in it
July 2019
I really hope they fix it in the new patch too. I was planning on playing Sims all summer till school starts again. But don't you think that they would at least announce it in the upcoming patch?
July 2019
ME TOO ! IT'S SO ANNOYING
July 2019
This trackpad issue has now been fixed in today's (16/07/19) patch, 1.53.115.1220:
Mac:
You should be able to use the trackpad controls as usual - two finger rotate to spin the camera and pinch to zoom.
Happy Simming