Help us improve Answers HQ! Take Survey No, Thanks

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

by sugar0408
Reply

Original Post

Re: Camera Pinch Zoom

★★★★ Newbie

Same here. Ever since the update this month automatically got installed I have been experiencing the same problem. Its either the zoom or the rotate that wont work. Havent been able to find an answer. If various different people have encountered this problem since the June 2019 update, I wonder when they’d adhere to fixing the issue.

Message 121 of 302 (331 Views)

Re: Camera Pinch Zoom

Hero
@Sadafy00 Are you on a mac ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 122 of 302 (329 Views)
Highlighted

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

★★★★ Novice

Me too. It's frustrating enough that I've stopped playing the game and haven't gone back in. I was pumped for Island Living and am sad it seems like we're going to miss the launch date. I'd love an actual update from the team on timing.  

Message 123 of 302 (362 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

@GubbiClara  I've merged your post with the master thread on this issue.  Please see the first post for workarounds.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 124 of 302 (348 Views)

Re: Camera Pinch Zoom

★★★★ Newbie

Yes I am. Ive tried everything. I repaired the game, Ive taken away my mods from the folder, Ive restarted the game and my laptop countless times. Nothing is working. Everything was working perfectly prior to the update. I even checked the camera controls too and it hasnt been fixed.

Message 125 of 302 (328 Views)

Re: Unable to rotate camera bug

★★★★ Newbie
@Bluebellflora Hi, i use the ''pad'' on the computer and i turn the screen/zoom with two fingers, i use a mac computer and it's really bugging me that it doesn't work.

I tried to use the ''arrow'' keys to turn the screen/zoom but that didn't work either. Then i tried to go to settings to see if i had turned something on apparently not. So just don't know why it won't work
Message 126 of 302 (337 Views)

Re: Unable to rotate camera bug

@GubbiClara

It's a known bug affecting all Mac users since the June patch. Please use the workarounds in the opening post on page 1 Standard smile


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 127 of 302 (336 Views)

Re: [CURRENT ISSUE] Zoom and rotate Trackpad controls not working since June pat

@Sadafy00  I've merged your posts with the master thread on this issue.  Please see the first post on page 1 for suggestions.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 128 of 302 (315 Views)

Screen Rotation

★★★★ Novice

I play sims 4 on my macbook and everytime I play now my mouse won’t rotate the screen and or sometimes it won’t zoom in and out. somebody please help me. 

Message 129 of 302 (274 Views)

Re: Screen Rotation

★★★★ Newbie
@ukyut I'm having the same issue and it started after the June 19th update. I used to be able to zoom in and out and rotate the screen on the trackpad on my macbook, but now it will only do one or the other not both. I've found that using the up and down arrows will fix the zoom issue and I just learned that < and > will rotate the screen. While this doesn't fix the issue, it will at least let you keep playing the game without changing the controls you've gotten used to too much. I really hope EA fixes this though because its not as easy for gameplay when you dont have a mouse.
Message 130 of 302 (257 Views)
sims-all-characters

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more

ts4-promo

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ts4-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help