June 2019
I'm having the same problem!! I even tried removing my whole mods folder, and it didnt help anything, and neither did disabling my cc and script mods in the game
June 2019
SAME ITS SO FRUSTRATING
June 2019
Moved your post over to the mac forum
Please provide all info asked by on the first page.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019
June 2019
June 2019
June 2019
June 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? None.
Steps: How can we find the bug ourselves? .
What happens when the bug occurs? I open the game to play and I can't move the camera in any direction or zoom in and out.
What do you expect to see? I try to move the camera as usual when playing and nothing happens.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I just updated my Sims 4 on my Mac and now I am unable to move the camera in any way. I can't zoom in or out either. Please help
June 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? I only have The Sims™ 4 Holiday Celebration Pack, but other than that, none.
Steps: How can we find the bug ourselves? Whenever I open the game and try to play any of the households from my save files, the camera refuses to allow me to zoom in/out, or rotate.
What happens when the bug occurs? Every time I open any of my households, from any of my saves, the camera refuses to either rotate or zoom in and out. It only does one of the other.
What do you expect to see? I should be able to rotate or zoom in/out whilst playing any of my households, regardless of what save file I'm playing in.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated to the most recent update, the 18th of June 2019 one (Mac 1.52.100.1220). Once I opened my game after I finished installing the update, the errors with the camera occurred.
Ever since I updated to the latest Sims 4 update, the one that occured on the 18th of June 2019 [PC 1.52.100.1020 / Mac 1.52.100.1220], the camera has been preventing me from rotating, or zooming in/out.
At first, I thought it was an issue that involved my CC Content, Mods, or the files in my Tray, but I have tried both disabling and removing the files and then opening the game. I've also tried removing my current Sims 4 file and replacing it with one of my backup ones, one that I know was working perfecty fine before the update. But it still didn't fix anything. I've even tried removing my main Sims 4 file altogether, and restarting the game from scratch, but the camera issue was still there.
So now I've begun to think that the issue occured when I updated to the latest update. I'm not sure what to do anyore, other than report the bug itself.