Re: Upgraded to Ventura - Force Quit Only (pt. 2)

by LexiO6
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Original Post

Accepted Solution

[FIXED] Upgraded to macOS Ventura - can only Force Quit the game

[ Edited ]
★★★ Novice

I have upgraded to Ventura and I can only exit the Sims 4 via Force Quitting. I saw the other thread about disabling origin in game, but it has still not fixed my issue. Is there any other possible fix? Here are my specs:

MacBook Pro

13-inch, 2019, Two Thunderbolt 3 ports

Processor: 1.4 GHz Quad-Core Intel Core i5

Graphic: Intel Iris Plus Graphics 645 1536 MB

Memory: 8 GB 2133 MHz LPDDR3

macOS: Ventura

Storage: 25.23GB available of 121.02BG

 

Could my storage space be the problem? I dont have any other apps running in the background and I do not have iCloud Storage or Optimize Mac Storage. If you have any questions for me, please let me know.

 

Edit - Changed title (Bluebellflora)

Message 1 of 196 (9,855 Views)

Accepted Solution

Re: Save and exit bug, as well as live mode bug Sims 4

EA Sims Team

Hello.

 

It turns out there was indeed a fix for this issue in todays' patch (Mac version 1.95.207.1230), but we accidentally failed to mention it in the patch notes.

 

Happy Simming!

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Message 192 of 196 (4,837 Views)

All Replies

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

★ Apprentice

I am also having this problem since upgrading to Ventura. Im on an iMac.

 

iMac Retina 5K, 27-inch, 2017

Processor : 3.4 GHz Quad-Core Intel Core i5

Graphics : Radeon Pro 570 4 GB

Memory : 16 GB 2400 MHz DDR4

MacOS : 13.0 (22A380)

Storage : 24.28 GB available of 250.69 GB

Message 2 of 196 (9,813 Views)

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

★★★ Newbie

I am also having this issue since upgrading my Mac 

Message 3 of 196 (9,787 Views)

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

@msdaisy22 @LexiO6 @BearHugs2011 

 

Can you all save ok?

 

Try repairing the game in Origin

 

Disable Origin in-game

 

If it still happens start with a new clean Sims 4 folder by moving your current folder to the desktop and then launch the game. Once you get to the main menu immediately quit. Does it work properly?

 

@LexiO6  - can you please provide full Mac specs as the others have in this thread.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 196 (9,777 Views)

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

★★★ Newbie

I can save but as soon as I go save and quit, it freezes and never quits

 

MacBook Pro 13 inch, 2019, two thunderbolt 3 ports

Processor 1.4GHz Quad Core Intel Core i5

Graphics: Intel Iris Plus Graphics 645 1536 MB

Memory 16gb 2133 MHz LPDDR3

macOS: Ventura

Storage: 115.91 Gb available of 250.69 Gb

Message 5 of 196 (9,641 Views)

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

@LexiO6

Did this happen after trying my suggestions?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 196 (9,630 Views)
Highlighted

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

★★★ Newbie

Yes

Message 7 of 196 (9,618 Views)

Re: Upgraded to Ventura - Force Quit Only (pt. 2)

★★ Novice

I am also having this issue. I have repaired the game twice, backed up my folders and uninstalled twice and even completely started from scratch and still having to force quit when exiting. No matter if I save and exit or if I just exit. 

 

MacBook Pro 13-inch, 2020, Two Thunderbolt 3 ports

Processor: 1.4 GHz Quad-Core Intel Core i5

Graphics: Intel Iris Plus Graphics 645 1536 MB

Memory: 8 GB 2133 MHz LPDDR3

MacOS: Version 13.0 (22A380)

Storage: 336.23 GB available of 499.96 GB

Message 8 of 196 (9,604 Views)

Re: ❗️ [CURRENT ISSUE] Upgraded to macOS Ventura - can only Force Quit the game

★ Novice

I am also experiencing this issue since updating my Mac.

 

MacBook Pro 13 inch, 2018

Processor 2.3 GHz Quad Core Intel Core i5

Graphics: Intel Iris Plus Graphics 645 1536 MB

Memory 8 GB 2133 MHz LPDDR3

macOS: Ventura 13.0

Storage: 35.37 GB available of 121.02 GB

Message 9 of 196 (9,583 Views)

Re: ❗️ [CURRENT ISSUE] Upgraded to macOS Ventura - can only Force Quit the game

★★ Apprentice

I am also experiencing this after upgrading my MacBook to Ventura OS. My saves haven't been affected as of yet as long as I save first before force quitting. I do use mods and cc. My game is currently updated with the latest patch.

 

MacBook Air

Retina, 13-inch 2020

Processor: 1.1 GHz Dual-Core Intel Core i3

Graphics: Intel Iris Plus Graphics 1536 MB

Memory: 8 GB 3733 MHZ LPDDR4X

MacOS Ventura 13.0 (22A380)

Storage 337.52 GB available of 499.96 GB

 

 

Message 10 of 196 (9,545 Views)