Re: [CURRENT ISSUE] Sims 4 Packs not showing as downloaded after April patch

by lexilexi232
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Original Post

Re: Game Repairing Only Base Game??

@KAHowler88 Just launch through your Applications folder and ignore what Origin says, it's having a bit of a tantrum at the moment with the game Standard smile

@taylordaniellem9 Can you launch from your Applications folder? If you don't have a Contents folder you are most likely looking in the wrong place.

@suzushka Aww thanks! Glad I could help. Mine doesn't show the Soundtrack because I haven't downloaded it Standard smile

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Message 21 of 45 (1,444 Views)

Re: Game Repairing Only Base Game??

★★★ Novice

I've looked in every folder, in my disk space as well, i found the sims 4 application and the game packs folder and followed those steps like copying all the packs and placing them in a new folder and putting them back in where the sims 4 application is. I don't know what do from here at all, I feel like I've tried everything. 

Message 22 of 45 (1,415 Views)
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Re: [CURRENT ISSUE] Sims 4 Packs not showing as downloaded after April patch

[ Edited ]
★ Apprentice

@Bluebellflora@puzzlezaddict May the EP, SP, and GP subfolders in the old TS4 folder be deleted once their identical counterparts are found over in the new TS4 pack folders?

Message 23 of 45 (1,401 Views)
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Re: [CURRENT ISSUE] Sims 4 Packs not showing as downloaded after April patch

[ Edited ]

@hybridace101

Do you mean the packs that I explain to move from the Sims 4 app into the newly created Sims 4 Packs folder? You should move them, not copy them. They will not recreate in the app.


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Message 24 of 45 (1,383 Views)
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Re: Game Repairing Only Base Game??

@taylordaniellem9

You shouldn't be copying them, you should be moving them as the screenshots show. Why did you move them back into the Sims 4 app? Sorry, but I'm confused and don't quite understand your issue?

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Re: Game Repairing Only Base Game??

[ Edited ]
★ Apprentice

Here's what happened.  For some reason, the packs were re-downloaded and I noticed a dramatic reduction in disc space.  After some investigation, I noticed that there were identical copies of the EP, SP, and GPs subfolders in the new TS4 packs folder and the old bundle.  

Message 26 of 45 (1,364 Views)
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Re: Game Repairing Only Base Game??

[ Edited ]

@hybridace101 

 

So you have the packs showing directly in the Contents folder in the Sims 4 app, like they were originally, AND in the Sims 4 Packs folder? Just remove them from the Contents folder and it should be fine. Your folders must look like mine in the screenshots in points 5 and 6, depending on how many packs you have purchased.

 

 


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Message 27 of 45 (1,324 Views)
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Re: Game Repairing Only Base Game??

★ Apprentice
@Bluebellflora Thanks! That's right. I did what you said and it worked fine.
Message 28 of 45 (1,284 Views)

Re: Game Repairing Only Base Game??

[ Edited ]

This issue has now been fixed in patch 1.62.69.1220 https://answers.ea.com/t5/Technical-Issues-Mac/Mac-April-14th-2020-Patch-Notes/m-p/8965382#M31601


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Message 29 of 45 (26,311 Views)

Re: [CURRENT ISSUE] Sims 4 Packs not showing as downloaded after April patch

★★★★ Novice
@Bluebellflora I can't find the Sims in my applications folder or the folder with the packs in it.
Message 30 of 45 (1,219 Views)
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