Expansion pack trouble

[jmm2023]

I purchased an expansion pack recently after my origin updated. The new expansion pack doesn't show up on the sims home screen and I can't play it. I tried to do what the email said about updating it and I did. I still can't play with the expansion pack.

[Bluebellflora]

@jmm2023

Are you running the Legacy Edition? Check whether the EP is supported as no packs released since November 2019 are compatible with the Legacy Edition https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/m-p/8420037#M22694