Expansion Pack Issues

[rylieparker]

So I play on a Mac, and use Origin to run the Sims. Today, I recently bought a new expansion pack (Snowy Escape). I spent and hour waiting for it to download, and when I join the game, the only thing that shows up are the other expansion pack icons I already own. Before typing this, I repaired the game, and made sure it was already updated. I am kind of upset because I basically wasted $40 for nothing. 

[Bluebellflora]

@rylieparker 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

What is the version number of your game? You can see it at the main menu.