Every time I move in the game crashes

by Whizzyeli
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Every time I move in the game crashes

★★★ Newbie

Every time I try to move a family into a house the game crashes. I just installed the 64 bit version and I have a bunch of expansion packs. On origin the expansion packs still say they're finalizing, but I was able to open the game and create a sim worked fine, the game just keeps crashing when I move my sim into a home.  I'm not really sure what to do.

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Re: Every time I move in the game crashes

@Whizzyeli  Does the household you're trying to move in contain a pet?  If so, can you move in a household with no pet?

 

Please also attach your deviceconfig.log, in Documents > Electronic Arts > The Sims 3.  You'll neeed to manually open the folders; the file won't show up in a search.  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

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I don't work for EA. I'm just trying to help fellow players with their games.
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