Re: Error message

by Bluebellflora
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Original Post

Error message

[ Edited ]
★★★ Newbie

I just got a new 2017 MacBook Air but when I start the game it says

 

unable to start:

Cant run Sims 4 with the video card in the system please check that the video card meets the minimum specifications and that the latest video drivers are installed. 

I’m not sure what to do could someone help me please 

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Re: Error message

@MrtyleTurtle 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Have you tried repairing the game?


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