Error 102 on mac the sims 4 [ Edited ]

[jackiebnicole]

I have not been able to play my game since the beginning of June when the new update came out. I am very frustrated. I have tried almost everything to fix it. Every time I try to play w one of my families the error 102 message pops saying I need to relaunch the game. I don’t not have any cc or mods on my game. I only have cats & dogs. I have tried repairing my game on origin, resetting origin, resetting the sims, deleting origin and redone loading. Nothing works! Someone please help me. 

[Bluebellflora]

@jackiebnicole

What is your current game version? It will be in the GameVersion.txt file in the Sims 4 folder.

[jackiebnicole]

@Bluebellflora It says 1.63.136.1210

[Bluebellflora]

@jackiebnicole

Thanks. And do you have the full error code? I thought this issue was fixed with a subsequent hot fix patch so it would be good to know which exact error you're getting.

[jackiebnicole]

Error Code:102:324a2e8e:febb2c36

After the recent update came out, my game stopped working and fix that was released shortly after did not work for some reason. 

[Bluebellflora]

@jackiebnicole

Here's the bug report for it - https://answers.ea.com/t5/Bug-Reports/NEEDS-SAVES-Error-102-122-324a2e8e-165e3fa7/td-p/9169836

Please can you click on the Me Too button in the opening post of that thread and keep an eye on it for any updates