June 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.63.136.1210
What expansions, game packs, and stuff packs do you have installed? EPs: all except for Island Living; GPs: Dine Out, Jungle Adventure, Spa Day; SPs: Moschino, Laundry Day, Fitness Stuff, Vintage Glamour, Cool Kitchen
Steps: How can we find the bug ourselves? Create a new household, move them into an apartment in Evergreen Harbour and then go back to Manage Worlds to access them again.
What happens when the bug occurs? When I try to access the household after going to manage worlds, there is a black screen and I can't access the household.
What do you expect to see? I expect the preview of the apartments and being able to click on the apartment and household I'd like to play with.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
I hope someone can help me with this, I scanned through the forum to find someone with a similar issue, but I couldn't find anything (or maybe I am being blind, I'm sorry if this is the case). I tried re-starting, I tried turning mods on and off to see if anything happens, I tried repairing the game through Origin - it's not working.
I bought and downloaded Eco Lifestyle a few days ago (I think it was on Monday) and installed the latest patch that came with it that day. Today, I finally had the time to play it and Origin told me there is a new patch so of course I installed that one and then went to open my game and this happened. To check if it was a problem with the Apartment Complex, I created another household and moved it into the other Apartment Complex, but now I can't access either of them.
This occurs in a NEW SAVE! I haven't tried the old ones yet, because I'm too scared I might break one of them and lose my progress on some challenges.
Thank you!
June 2020
Good Luck
Crin
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Important Threads
June 2020
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
June 2020
June 2020
June 2020
June 2020
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June 2020
June 2020