June 2021
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.4.2
What expansions, game packs, and stuff packs do you have installed? All game and expansion packs backyard, bowling, cool kitchen, laundry day, moschino, movie hang out, my first pet, knifty knitting, paranormal, toddler, vintage glamour, and tiny living stuff packs courtyard oasis and country kitchen kit
Steps: How can we find the bug ourselves? I already tried to repair my game, and reinstall the pack when possible
What happens when the bug occurs? dream home decorator registers as owned in my library, on the main menu of the game, and on the packs page, but not in any of my saves
What do you expect to see? I expect to see all of the cas, build buy, and gameplay options afforded to me from buying dream home decorator in the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I purchased and downloaded the dream home decorator pack
i submitted files, of my issue, but at this point i want a refund for this pack. none of the content appears in any of my saves but still registers as purchased and downloaded both on my menu screen and in my origin library, there is nothing I can do.
June 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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June 2021