Game crashes computer when I try to load it

[alissattack]

Hello. I'm having the same issues described here with my computer freezing when pressing the play button on Sims 4 (screen goes half black / half desktop, etc.). I will provide my specs below, but let me start by saying I cannot currently upgrade to anything above Sierra because it will make other, very expensive, software I run obsolete. Is there any hope that EA will release a patch that fixes the glitch, or do we think this is going to be a permanent problem with the game and Sierra compatibility?

Version: Sierra 10.12.6

MacBook Pro, 2016

Processor 2.9 GHz Intel Core i7

Memory 16 GB 2133 MHz LPDDR3

Graphics Intel HD Graphics 530 1536 MB

Thanks!

[puzzlezaddict]

@alissattack  I would hope this isn't a permanent problem, since there are quite a few people like you who can't or don't want to update their OSs.  But EA isn't likely to announce anything until it happens.  If there isn't a fix in the near future, you could consider installing a later OS on an external hard drive and playing that way.  This article by Bluebellflora has an excellent guide for installing Mojave on an external (scroll down a bit), although it could be used to install other OSs as well.

https://bluebellflora.com/running-32-bit-apps-after-macos-mojave/

[AngelHeartFlame]

It took a while to load but, it worked! thank you!

[Bluebellflora]

@AliyahOwens

Why did you download the Legacy Edition? Your Mac supports Metal so you can carry on playing the normal version. When you have upgraded to High Sierra or later, as @puzzlezaddict has suggested, you'll be good to go.

[Bluebellflora]

@AliyahOwens 

If you are confused about the Legacy Edition please read the FAQ here - https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-Legacy-Edition-thread/td-p/8420037

[Maisie578]

After a recent origin update the sims4 keeps crashing the whole machine, I have tried reinstalling origin and repairing the sims game but no difference 

[Bluebellflora]

@Maisie578

Moved your post to the Mac forum.

Are you running macOS 10.12.6 Sierra? If not please detail which Mac you have and the OS.

[Maisie578]

Yes it is 10.12.6 on imac17.1

[Bluebellflora]

@Maisie578

Thanks. It's a known issue with Sierra since the November patch. You need to upgrade to High Sierra or later to get back in your game.

I've merged your post into this thread on the issue.

[alissattack]

Thanks! I think I might wait a little longer before I try anything, but this is a good option.