July 2022
July 2022
Today, I unlinked my steam account from origin. And then I bought new game from origin. After linking steam account game running with all packs.
July 2022
November 2022
I have the same issue..
January 2023
I just found a way so basically u can download window on ur Mac(it called Parallels) and play it that way but this process was so mad long.
1) download Parallels
(There more step with this easy)
2) download steam and ea app
(it gonna act like u have a non Mac computer so u have to download the ea and steam from window web)
3)sign in to everything then just download
(make sure to download the sims off steam first then download on ea ) if not ur gonna get error
disclaimer parallel is not free. You get a free trial though.
January 2023
January 2023
January 2023
January 2023
February 2023
I purchased The Sims 4 - Digital Deluxe Edition on Steam in 2020 for my PC.
I am now attempting to play on Mac (MacBook Pro 2023, Ventura 13.2). I downloaded Origin and signed it (with the same EA/Origin account), but I am receiving errors when attempting to download.
When I click "Add to Library" on the game's landing page, a pop-up error says "Whoops! An error occurred. Please try again later. [ref. #owned-higher-edition-offer]"
When I click "Get the Game" it encourages me to "Play The Sims™ 4 and more with EA Play Pro". When I scroll down and click "Play for Free" another error says "You already own a higher edition of this game. Great news - no need to buy this edition. Just head to your game library to start playing."
The game is in My Game Library but is greyed out and has a banner with the Steam logo on top of it.
I contacted EA Help support but they were unable to offer a solution. They had me delete and redownload Origin, running the Reset Origin tool. No other troubleshooting measures have been attempted.
Please let me know if there is any additional information required.