Cant open sims4

by maava01
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Original Post

Cant open sims4

★ Novice

'We are unable to connect to EA servers to activate The Sims 4 on this computer using your account. Please try again later'

After downloading the free version of the Sims 4 I can't seem to open it. I've never played it, it goes straight to the error.

Turned my laptop/router/origin on and off

Called support, dont hear anything over the phone

requirements are good

Updated my laptop/origin/sims

Sent an origin error report

I play on mac

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Re: Cant open sims4

@maava01

Please work your way through these suggestions in the Origin Mac help thread - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659... I would flush the DNS and check proxy settings first Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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