Cannot uninstall the sims 4 (MAC)

by Zoeno3
Reply

Original Post

Cannot uninstall the sims 4 (MAC)

★★★ Newbie

I press the uninstall button, but nothing happens. 

 

I want to know what might be wrong with my origin game/computer. I've re-installed Origin Client, used ccleaner to clean origin and apps on my mac , and nothing has happened. I have logged on and off of my account but nothing. 

 

So if you know anything that might help, please say. Thank you.

 

and a less urgent topic, Would I loose my expansion pack if I uninstall the game. 

 

I also just downloaded the expansion pac "get together" yesterday, would that be another reason why this might've happened?

 

Thank you fellow simmers Heart

Message 1 of 4 (8,348 Views)

Re: Cannot uninstall the sims 4 (MAC)

@Zoeno3

 

Clean up apps are one of the worst apps you can use on your Mac, they often get rid of system files that they shouldn't and can potentially render the operating system unstable.

 

Firstly, right click on the game in your Origin games library and select Repair Game. If your game still won't work manually uninstall Origin, drag the Sims 4 from your Applications folder to the Trash, drag the Sims 4 folder from Documents > Electronic Arts onto your desktop (this is your user data like saves, CC etc.). Empty your Trash, restart your Mac then redownload Origin and Sims 4 then the EPs/SPs/GPs you have.

 

How's that?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 4 (8,329 Views)

Re: Cannot uninstall the sims 4 (MAC)

★★★ Newbie
Has anyone had this same problem and fix it?
Message 3 of 4 (6,259 Views)

Re: Cannot uninstall the sims 4 (MAC)

@miichelle94

Which troubleshooting steps have you tried?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 4 (6,248 Views)
Twitter Stream