Re: Cannot start because required game data is missing or damaged.

by SnootySnootz
Reply

Original Post

Cannot start because required game data is missing or damaged.

[ Edited ]
★★★ Novice

Hi so today I discovered that whenever I open the Sims 4 this error message pops up: 

Unable to start:

 

Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin.

 

[85262c58:29f00e76:00000000:00000000]

 

I have repaired my game several times, deleted all of my CC, reset the cache, deleted and reinstalled origin and renamed my sims 4 game to sims 4 backup to start a new game but the error remains. Could I get some assistance?

 

I know there are many other posts about this issue but I've followed all of their solutions and nothing has changed.

 

(Posts merged buy CM)

Message 1 of 6 (1,826 Views)

Re: Cannot start because required game data is missing or damaged.

Hero

Hi @SnootySnootz 

 

did you check if maybe Windows controlled folder access is blocking something: https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 6 (1,790 Views)

Re: Cannot start because required game data is missing or damaged.

★★★ Novice

I probably should have specified that I am a Mac user, sorry!

Message 3 of 6 (1,784 Views)

Re: Cannot start because required game data is missing or damaged.

Hero

Hi @SnootySnootz 

 

moving your post to the mac forum then :D

 

Someone will assist you further

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 6 (1,777 Views)

Re: Cannot start because required game data is missing or damaged.

★★★ Novice

Should I uninstall and then re-install the game? If so do I have to re-install every expansion?

Message 5 of 6 (1,763 Views)

Re: Cannot start because required game data is missing or damaged.

@SnootySnootz 

 

Manually clearing the cache in Origin is useless on a Mac, there are other files you need to remove. Please trash all the files and folder listed here, then repair your game again and see if that helps.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 6 (1,730 Views)