Can't find electronic arts folder

by rastmigi
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Original Post

Can't find electronic arts folder

★★ Novice

I had the Sims 4 game for a while and then I deleted my Origin application for a bit when I wanted to stop playing. I decided to start playing again and when I downloaded Origin again, my Sims game worked fine and still had all my sims and mods, but I can't find an electronic arts folder on my mac to put new mods in.

Message 1 of 14 (14,753 Views)

Re: Can't find electronic arts folder

@rastmigi

It should be in Documents > Electronic Arts > The Sims 4.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 14 (14,707 Views)

Re: Can't find electronic arts folder

★★ Novice

I checked that folder and its empty 

Message 3 of 14 (14,676 Views)

Re: Can't find electronic arts folder

@rastmigi 

 

Please could you click on the Sims 4 folder once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of the folder here.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 4 of 14 (14,649 Views)

Re: Can't find electronic arts folder

★★ Novice

i don't have a sims 4 folder on my computer, only a "sims 4 packs" folder but for that folder the pasted info is /Users/*my name*/Applications

Message 5 of 14 (14,611 Views)

Re: Can't find electronic arts folder

@rastmigi 

 

Ok. As your saves are actually loading, try this:

 

Launch the game and click on load game then hover over one of the households to see the file path:

 

 

 

Screenshot 2019-08-10 at 08.08.00.png


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 6 of 14 (14,585 Views)

Re: Can't find electronic arts folder

★★ Novice

it says /Users/*my name*/ Documents/Electronic Arts/ The Sims 4/saves/slot_00000003.save

however in my documents folder there is no electronic arts folder showing up, not even when i do a search for one 

Message 7 of 14 (14,551 Views)

Re: Can't find electronic arts folder

[ Edited ]

@rastmigi

Don't do a search. The Electronic Arts folder is hidden from a search, you will never find it if it is in the correct location which, judging by your screenshot, it is. Are you sure it's not there? The file path you're pasting here shows that it is in the correct location.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 8 of 14 (14,523 Views)

Re: Can't find electronic arts folder

★★ Novice

yes, my entire documents folder is empty

Message 9 of 14 (14,479 Views)

Re: Can't find electronic arts folder

@rastmigi

It may be that your Mac internal storage is now full, or nearly full, and iCloud Drive is pushing all the contents of your Documents folder to the cloud - https://bluebellflora.com/2017/02/06/sims-3-and-sims-4-not-loading-save-games/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 10 of 14 (14,435 Views)