Help us improve Answers HQ! Take Survey No, Thanks

Can't download Sims 4

by niamh-hs
Reply

Original Post

Highlighted

Can't download Sims 4

[ Edited ]
★★★ Newbie

Hi, I've been trying to download the sims 4 for free for about half an hour, it keeps telling me that I need more space but I have 82.7 GB free on my harddrive. Help Please.

Message 1 of 7 (222 Views)
Highlighted

Re: [PLEASE POST HERE] Issues with getting free Sims 4

★★★ Newbie

Hi,

As I'm on Mac, not too sure how to save the system report as a txt file or save it at all. 

Message 2 of 7 (187 Views)
Highlighted

Re: Download Issues

Hero

Hi @niamh-hs 

 

moving your post over to the mac forum as it was only slightly related to the thread anyways.

 

Mac helpers can assist you better.

 

Could you post your Mac's specs

To find the info about your Mac click on the Apple icon in the top left corner of your desktop then select About This Mac

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 7 (172 Views)
Highlighted

Re: Download Issues

[ Edited ]
★★★ Newbie

macOS Mojave

version 10.14.3

 

MacBook Air (13-inch, Early 2015)

Processor 1.6 GHz Intel Core

Memory 8 GB 1600 MHz DDR3

Graphics Intel HD Graphics 6000 1536 MB

Serial number [removed]

 

Edit: removed serial number; it's best not to post that information in public.  -puzzlezaddict

 

Message 4 of 7 (160 Views)
Highlighted

Re: Download Issues

@niamh-hs 

 

Could you empty the trash on your Mac, restart it, then download and run the Origin reset tool



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 5 of 7 (136 Views)
Highlighted

Re: Download Issues

★★★ Newbie

I've tried both things you suggested and it didn't work so currently deleting and re-downloading origin in hopes that it will work.

Message 6 of 7 (119 Views)
Highlighted

Re: Download Issues

@niamh-hs

Ok, thanks for the update. Please let us know how you get on Standard smile


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 7 of 7 (101 Views)
Twitter Stream