Re: Can't connect to Gallery?

by fons_garmo
Reply

Original Post

Can't connect to Gallery?

★ Novice

Hi! So I've had this problem for a while and it's completely driving me up the wall and I'm out of options.

 

Every time I try to go to Community/Gallery I get a message saying something along the lines of,

 

"Needs an internet connection.

 

Do you want to connect or continue without an internet connection?

 

Try again. / Cancel."

 

So when I press Try again, it just says "Connecting..." for a while before a message saying "Couldn't connect. Do you want to try again?" pops up. And mind you, I'm connected to the internet during all of this and I've already ruled out any problems with my firewall or antivirus programs.

 

Is the fault on Origin's side or what? This is really taking the joy out of the game for me and making the experience more aggravating than entertaining.

 

I'm also using a Macbook if that's relevant. 

Message 1 of 6 (246 Views)

Re: Can't connect to Gallery?

Hero (Retired)

Hi @donpixe,

 

Please make sure Origin is not in Offline mode.

 

Also, are you using any proxy or VPN on your Mac?

Message 2 of 6 (238 Views)

Re: Can't connect to Gallery?

★ Novice

Hi, thanks for the reply! And no, I'm not using any proxies or VPNs. I always check that Origin is in Online mode before I start playing so that can be ruled out.

Message 3 of 6 (235 Views)

Re: Can't connect to Gallery?

Hero (Retired)

@donpixe,

 

Is OS X Firewall enabled? If so, please try disabling it.

Message 4 of 6 (232 Views)

Re: Can't connect to Gallery?

★ Novice

I've tried it both ways and still no change. Wondering

Message 5 of 6 (227 Views)

Re: Can't connect to Gallery?

Hero (Retired)

@donpixe,

 

Try contacting with an EA Advisor. Click here to do it.

 

 

Message 6 of 6 (222 Views)