Re: Can't click on anything in game on Sims 4

by rinnykinny
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Original Post

Can't click on anything in game on Sims 4

[ Edited ]
★ Novice

Hi! I've tried to search a few times but can't find anything Mac specific. I'm terrible at technology to which doesn't help. 

 

For a few months I've had the issue that the game loads fine and I can play for a couple of minutes until then I can't interact with options or click on Sims. 


1) uninstalling, reinstalling the game

2) repairing game on Origin

3) emptying inventories

4) now running on a different Mac 

 

Any suggestions? Hope I haven't put this in the wrong place

 

Thank you


Message 1 of 5 (343 Views)

Re: Can't click on anything in game on Sims 4

@rinnykinny 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

Are you using a UI Mod? 

 

Does it become un-clickable or does it lag which makes it seem like you can't click?


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 5 (336 Views)

Re: Can't click on anything in game on Sims 4

★ Novice
@Bluebellflora Hi! No UI Mod (as I'm not sure if I even know what that is)

Item's highlight when I hover over them, but when clicked the actions don't pop up to select from.

The time has stopped also.

It first occurred after I bought a the Strangerville pack.
Message 3 of 5 (328 Views)

Re: Can't click on anything in game on Sims 4

@rinnykinny 

 

Thanks Standard smile

 

Can you move your whole Sims 4 folder from Documents > Electronic Arts to the desktop then launch a new clean game and see if it still happens? You will need to create a new household and move them into a lot as your game will be like new, your saves are in the folder you moved.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 5 (316 Views)

Re: Can't click on anything in game on Sims 4

★ Novice
@Bluebellflora Doing it now! Thank you, will let you know.
Message 5 of 5 (310 Views)