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[CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

by Bluebellflora
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Original Post

Re: The Sims 3 Won't Work on New Macbook

★★ Novice

This did not work! I downloaded origin in which I Tried to Update it through and it had no option too!

Message 91 of 218 (1,719 Views)

Re: The Sims 3 Won't Work on New Macbook

★★ Novice

After "installing" the update My game glitches the gam itself takes longer to load. the UI is Fine in Live mode. But the Live mode is just not usable at all.

Message 92 of 218 (1,703 Views)

Re: The Sims 3 Won't Work on New Macbook

@AnthonySilvia99

 

- Did you download Origin through the Origin website or did you download it from the link @EA_Zoe provided?

 

- Have you tried uninstalling and reinstalling the game since updating Origin?

 

 


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Message 93 of 218 (1,697 Views)

Game Process Could Not be Loaded

★★★ Novice

Please Help!!!! I just bought the sims 3 today and I cannot play it! Whenever I open the launcher and click the big play button, it just pops up a message saying:

"The game process could not be loaded."

I would really appreciate some help with this! (I am playing on a mac)

 

OSX Version: OSX El Capitan 10.11.3

Macbook Pro 13" With Retina Display

Processor: 2.7 GHz Intel Core i5

Graphics: Intel Iris Graphics 6100 1536 MB

Message 94 of 218 (1,649 Views)

Re: The Sims 3 Won't Work on New Macbook

[ Edited ]
★★★ Newbie

@EA_Zoe wrote:

Hi everyone,

 

We would like to invite players who are experiencing issues with running The Sims 3 on recent Mac models to download and install this version of Origin:

https://eaassets-a.akamaihd.net/Origin-Client-Download/origin/forum/34349/Origin.dmg

 

 

This should help with compatibility and stability issues.

 

If you are still unable to launch or play the game after that, please come back to us.

 

 

 

have just done complete uninstall and reinstalled with this new origin installer. when i opened the launcher It asked me if i wanted to update and i clicked later, when i clicked play it crashed and gave the same error as last time, thaat the sims 3 unexpectedly quit. ( it may work if i restart now and update? ) 

I am on a Mac book pro retina 13" early 2015 model running yosemite, with the intel iris 6100 graphics card. I had the issue that the game would not run past the green start up icon and then if you quit it says the game is still open! 

I have been searching around, and  you can play if you partition your harddrive with bootcamp and run the game on windows. There is no other solution for this issue. 



Message 95 of 218 (1,690 Views)

Re: The Sims 3 Won't Work on New Macbook

@yummypasta12

 

You still need to be patched up to 1.67. When you uninstalled did you cleanly uninstall and go into the hidden folders to get rid of all residual files? Or did you just use the Uninstaller?


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Message 96 of 218 (1,685 Views)

Re: The Sims 3 Won't Work on New Macbook

[ Edited ]
★★★ Newbie

i just patched up to 1.67 and updated it all, and yes i followed your instructions on the sims forum and trashed all hidden files, the error still occurs  Frown  @Bluebellflora

Message 97 of 218 (1,682 Views)

Re: The Sims 3 Won't Work on New Macbook

@yummypasta12

Oh that's disappointing Frown

The only other thing I can think of at the moment is to completely uninstall Origin, again making sure to get rid of the residual files, then download the new update again from EA Zoe's link and see if that makes a difference.

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Message 98 of 218 (1,670 Views)

Re: The Sims 3 Won't Work on New Macbook

[ Edited ]
★★★ Newbie

thats exactly what i did!! gah, i think i might bootcamp it, when i was younger every birthday i saved up to buy the expansions and i have all of the sims 3 ones! its so annoying i now cant use them  Frown  and i know that works from this https://www.youtube.com/watch?v=YyM1xSi6u-k he bootcamped it and it works fine, and has all the same specs as me Standard smile @Bluebellflora 

Message 99 of 218 (1,667 Views)

Re: The Sims 3 Won't Work on New Macbook

@yummypasta12

 

Your Mac is one of the really problematic ones which I think is down to it's Broadwell processor. The 15" don't seem to suffer so much and they have Haswell processors. So whilst this issue is primarily about graphics cards, mainly Intel Iris and Intel HD 6xxx, the CPUs also seem to be an issue.

 

Boot Camping is always an option, the game does run so much better in Windows. Have you checked that your Intel graphics are supported? You don't want to go to all that trouble and then find it's still unplayable Frown


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