Help us improve Answers HQ! Take Survey No, Thanks

[CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

by Bluebellflora
Reply

Original Post

Re: MacBook Air won't load Sims 3 on Origin

Hero (Retired)

@suhbrienuh

 

moved to the Mac forums

Message 61 of 218 (1,216 Views)

Re: Frozen at Launcher ?!

Hero (Retired)

@jcarrier99

 

moved to the Mac forums 

Message 62 of 218 (1,212 Views)

Re: Frozen at Launcher ?!

@jcarrier99

 

Please read the opening post in the stickied Mac thread regarding post-2013 Macs and the Sims 3 - http://answers.ea.com/t5/The-Sims-3/Mac-Issues-playing-on-newer-post-2013-Macs/m-p/4935394#U4935394

Locking this thread but feel free to post in the linked thread if you need further help.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 63 of 218 (1,209 Views)

Re: MacBook Air won't load Sims 3 on Origin

@suhbrienuh

 

Please read the opening post in the stickied Mac thread regarding post-2013 Macs and the Sims 3 - http://answers.ea.com/t5/The-Sims-3/Mac-Issues-playing-on-newer-post-2013-Macs/m-p/4935394#U4935394

Locking this thread but feel free to post in the linked thread if you need further help.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 64 of 218 (1,212 Views)

THE SIMS 3, GAME QUITS UNEXPECTEDLY (MAC USER (LATE 2015 MODEL)

★★ Newbie
  • ID: suezannaj

 

  • Are you opted into the Origin beta? Yes/No: YES

 

  • OS X version: EL CAPITAIN 10.11.2 (15C50)

 

  • Processor, Memory and Graphics card information: PROC 3.1 GHz Intel Core i5  MEM  8 GB 1867 MHz DDR3
      GRAPH Intel Iris Pro Graphics 6200 1536 MB

 

  • Expansions you have/have active: ALL OF THE SIMS 3 EXPANSION PACKS

 

  • Any error message received: Game unexpectedly quit

 

  • A detailed description of what is occurring: GAME QUITS. LEFT WITH THE SCREEN DROPPING DOWN TO A SMALLER FRAME WITH BLACK BACKGROUND

 

  • A detailed description of any troubleshooting you have already attempted: UNINSTALL TO REINSTALL, UPDATED ALL PATCHES
Message 65 of 218 (1,224 Views)

Re: THE SIMS 3, GAME QUITS UNEXPECTEDLY (MAC USER (LATE 2015 MODEL)

★ Apprentice

Hello,

 

Have you checked out this thread by Bluebellflora? It has a list of troubleshooting you can do that might solve your issue. 

 

Sims 3 Mac Troubleshooting

Message 66 of 218 (1,214 Views)

Re: THE SIMS 3, GAME QUITS UNEXPECTEDLY (MAC USER (LATE 2015 MODEL)

@SuezannaJ

 

The game isn't compatible on your Mac unfortunately due to the Intel Iris graphics you have not being supported. There is a stickied thread with a list of affected Macs and links to the workaround to try and fix it yourself on this forum.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Origin Reset Tool for Mac - | - Current broken Mods List -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 67 of 218 (1,205 Views)

my sims game won't open

★★★ Newbie

I have the sims 3 game on my brand new macbook. The game is fully updated but won't open. The only thing I get is the blue start up screen with the green diamond in the center.

Message 68 of 218 (1,232 Views)

Macbook

★★★ Newbie

I downloaded The sims 3 for my brand new MacBook Air but it obviously cant support the program its glitching and freezing how do i go about getting a refund?

Message 69 of 218 (1,275 Views)

Re: Macbook

Hero (Retired)

@clairelynch57

 

moved to the Mac forums Bluebell will reply as soon as is online

Message 70 of 218 (1,269 Views)
Twitter Stream